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Why Did My Order Ship in Multiple Packages?

Last updated on Jan 16, 2026

Why Did My Order Ship in Multiple Packages?

Sometimes orders are split into multiple shipments. Here's why and what to expect.

Reasons for Split Shipments

  1. Different production times - Some items may be ready before others
  2. Size/weight limitations - Large orders may need to be split for safe shipping
  3. Different warehouses - Items may ship from different locations

What This Means for You

  • You'll receive separate tracking numbers for each shipment
  • No extra shipping charges - you only pay once
  • Each package will arrive on its own schedule

How to Track Multiple Shipments

  • Check your email for multiple shipping confirmations
  • Each email will have its own tracking number
  • Contact support if you're unsure how many packages to expect

I Only Received Part of My Order

If you've received one package but are waiting for more:

  1. Check your email for additional tracking numbers
  2. The remaining items may still be in production
  3. Contact us if you're unsure about the status

Questions?

Our support team can tell you exactly which items are in each shipment and when to expect them!