GothRider Support
Search for the articles here or browse the categories below.
Everything about production times, shipping, tracking, and delivery
How Long Does It Take to Receive My Order?
International Shipping
How to Track My Order
Package Shows Delivered But I Didn't Receive It
Why Did My Order Ship in Multiple Packages?
5 articles
Order management, cancellations, changes, and status
How to Cancel My Order
How to Change My Shipping Address
Where Is My Order? Checking Order Status
Can I Modify My Order After Placing It?
4 articles
Return policies, refunds, exchanges, and damaged items
Return Policy
Mystery Box Return Policy
I Received a Damaged or Defective Item
When Will I Receive My Refund?
4 articles
Product information, sizing, care instructions, and FAQs
3 articles
Manage your coffee subscription, skip, pause, or cancel
How to Manage Your Coffee Subscription
How to Skip or Pause My Subscription
How to Cancel My Subscription
How to Update My Payment Method
4 articles
Learn about GothRider, our story, and how to contact us
3 articles